Help & Support
Application Support
Practical steps to resolve common application issues.
Application Form Issues
Make sure you are signed in and that every required field is complete: name, email, phone number, country and CV.
CV Upload
Upload your CV as a single file in PDF or DOCX format. If the upload fails, check the file type and try again.
Submission Problems
If submission does not complete, check your connection, refresh the page and try again. Your application appears in My Account once it has been saved.
Application Enquiries
You can view the status of your applications in My Account. For other questions about an application, contact our team.
Technical Difficulties
Try a different browser, clear your cache or disable extensions that may block content. If the problem continues, report it through the Contact page.